How to buy

The items you wish to purchase must be selected and added to the shopping basket by clicking on the corresponding icon.

The shopping basket will contain the reference for the selected item, its name, the size and colour chosen and the price (including taxes).

The order form will request personal data that will be incorporated into our database in order to process the order and to facilitate making new purchases in JOCAVI. Similarly, you can access your personal data and information on all your orders. Remember that the correct personal data must be provided to avoid confusion or incidents in the shipping of the article(s) purchased.

After completing the purchase details but before sending the order, a summary will be displayed identifying the item purchased, its total price (transport and taxes included) and shipping information. The order must be confirmed by clicking the "Confirm Order" button.

Purchases must be paid for by credit or debit card (Visa, Visa Electron and MasterCard) or by PayPal. Other forms of payment will not be accepted. For payments by credit or debit card, the charge will be made online, i.e. in real time, through the payment gateway of the corresponding bank, once it has been established that the data provided are correct.

Once the transaction has been confirmed, the order number will be communicated through the website itself so you can track it at any time through your computer.

You will also be sent an email with a description of the order and the personal data you have provided. Any failure to receive this message could be due to a temporary communication problem in the network or to an error in the email address supplied. In both cases it is advisable to get in contact with JOCAVI.

If, at the time of issuance of the order, our warehouse detects that there are no stocks of any of the products included in it, we will try to locate the garment. If that is not possible, the customer will be notified immediately. In addition, the amount charged for this item will be refunded within a few days.